Freedom is precious. Freedom to speak our
mind—publicly—is much of what our country was built on. Freedom is enjoyed by
a majority of the world today, but it’s being challenged with irrational
bigotry by people whose only answer to what they don’t like is violence against
the innocent. It’s terrorism at its worst. Whether it’s breaching personal
data, stealing government secrets, avoiding the truth in public statements or
indiscriminately killing people for making satirical comments about others,
society is at war with itself today. We’re on the verge of being out of
control. And for those of us who value freedom, it’s a scary and volatile
situation.
The Charlie Hebdo incident has all of us who put stock
in the written word and freedom of expression feeling uneasy. Many of the
major media around the world were very careful about how they reported on the
diabolical act in Paris. It’s difficult to temper your responses when you’re
trained to present the facts. Unfortunately, that’s what the terrorists want,
and by attacking first, they have the upper hand, despite the defiance that
ensues.
A French colleague of mine who has come to America to
study and teach communications brings this down to a very personal level. She
said, “What was most shocking to me was the fact that we hadn’t had terrorist
attacks such as this one (in Paris) for many, many years... (We) usually get
bombings. I’m probably biased, but when it comes to shootings and attacks on
freedom, the U.S. usually comes to mind first. This one felt more targeted and
personal and that’s probably why French people reacted this way—putting ‘Je
Suis Charlie’(the slogan adopted by supporters of freedom of speech) on their
Facebook profiles, on T-shirts and such.
“Freedom to speak your mind is what countries like the
U.S. and France represent, so it’s hurtful when this is being attacked and
yields uneasiness in other media outlets, shaping their reporting. With
terrorism being rampant all over the world, it seems that nowhere is ‘safe,’
nowhere can truly be free without risking attacks... that, to me, is the
saddest part,” from her point-of-view.
Our whole world has changed since 9/11 and,
importantly for me, it’s changed dramatically the way we communicate. With the
terrorists using YouTube to promote their atrocities, the rest of us can
barely comprehend what we’re seeing. Every public-facing business I know is now
looking more closely than ever at what they say, to whom and how. Words,
indeed, can be more powerful than the sword, IF the timing is right AND the offense
is not too great. We now know that this can be taken to severe extremes.
Across the pond, an English associate of mine,
educated at Cambridge and experienced in corporate communications throughout
Europe, takes a more global view of this dilemma. He told me, “These
freedoms... have evolved in the ‘West’ over generations through the often
painful, if principled, development of democracy. They didn’t appear at a
moment of epiphany. Democracy, and the related freedoms we enjoy and value,
aren’t things we can impose on others or expect others to accept and adjust to
overnight. Our attempts to do so in recent times, in the Middle East and
elsewhere, whatever our motivations and purposes at the time, have served
mainly to fertilize the soil in which many of today’s intolerant extremists
have grown strong.
“Because they’re relatively new, and also fragile,
these freedoms still are finding their feet and their limitations. For example,
perhaps the ability to cause great, as well as gratuitous, insult to others is
not a freedom a civilized society should regard as an inalienable right. This
is not in any way to justify or excuse the reaction to the blasphemy we’ve
witnessed from Islamic extremists and others (such as those on either side of
the religious divide in Northern Ireland). But it’s a serious question.
“The West has stumbled into creating more problems
that it has solved in many parts of the world through ignorance and arrogance,
albeit let us hope, with the best of intentions. Let us also hope we’ve learned
something useful along the way, in addition to acquiring a dangerous fatigue
that has left us weaker and more vulnerable... and not only to the ambitions of
Islamic fundamentalism. We probably still need to carry a big stick and defend
the freedoms we enjoy, but we surely need to tread more carefully and not
simply want to teach the rest of the world what’s best for it,” he surmised.
What to do? Hide our heads in the sand? Stand out in the open and beat on our chests? Take everyone and everything to task in what we say? It’s hard to know, but first, we must remember that we’re in a war with terrorism, not Islam or any other specific ideology. These evil people have adopted certain religious principles to somehow justify their extreme causes.
More than ever, what we say and how we say it must be
vetted very thoroughly. Before we speak, we have to consider all sides of the
issue and what kind of a response could result. Still, we can’t shirk our
responsibility to communicate effectively.
Opinions must be clearly stated and we should never
stray from the facts of the situation (Brian Williams). Freedom of the press
and expression continue to be among civilization’s most valuable rights. As communicators,
providing protection for these freedoms is essential. Doing our job professionally,
responsibly and ethically is what we learned from our teachers and mentors. Not
straying from that commitment may be hard, but it must be done. These freedoms
will cease to exist if we don’t defend them. It’s a part of this war we can’t
lose.